Privacy Policy

The data controller within the meaning of the Swiss Federal Act on Data Protection (FADP) is:

Daniele Citran
Pfruendhofstrasse 54
8910 Affoltern am Albis
Switzerland
contact@citran.digital

We process personal data only to the extent necessary. This includes:

• Data collected directly (e.g. email address when submitting a support request or creating an account)
• Contractual and payment data in connection with paid subscriptions
• Automatically collected data such as IP address (anonymised), operating system, device information, usage behaviour, app version and crash reports
• Image data used for the analysis of trading charts

This data is used to provide, improve and secure our services.

Data is stored both:

• on end-user devices (e.g. locally stored analysis images or settings), and
• on our servers (e.g. analysis parameters, error logs) to ensure functionality and improve the service.

For usage analytics, we may use services such as Google Analytics or Firebase Analytics. Information about your usage behaviour is stored in pseudonymised form.

Processing takes place only with your explicit consent. This consent may be withdrawn at any time with effect for the future.

Further information: Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland
Privacy Policy: policies.google.com/privacy

We use your data for the following purposes:

• To provide and improve our App
• To carry out the analysis functions
• To communicate with you (support, product information)
• To process subscriptions
• To analyse usage patterns (with consent only)

Data is only shared:

• with hosting and payment service providers
• with analytics and tracking providers (with consent only)
• when required by law
• with external service providers for service delivery, including:

Additional service providers:

• RevenueCat (subscription management)
• TikTok (marketing optimisation)
• Meta (marketing optimisation)

Some of these providers are located outside Switzerland or the EU. Data transfers take place only where an adequate level of data protection is ensured.

Our App and website use cookies or similar technologies for functionality, analytics and, where applicable, marketing purposes. You may change your cookie settings or withdraw your consent at any time.

Personal data is retained only for as long as necessary for the purposes of processing, or as required by statutory retention obligations.

Under the applicable Swiss Federal Act on Data Protection, you have the following rights:

• Access to stored data
• Rectification of inaccurate data
• Erasure of data
• Restriction of processing
• Portability of your data
• Withdrawal of granted consents

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

Our services are not directed at children under the age of 13. We do not knowingly collect data from children without parental or guardian consent.

If you consent to receiving information, we may send you updates or offers. You may unsubscribe at any time, e.g. via the unsubscribe link in emails or by contacting us directly.

This Privacy Policy may be updated. The current version is available via our App or website. Any changes will be communicated accordingly.